Individuals know the importance of an effective quality control and assurance process. They are aware of PMI standards, as well as guidelines established in TQM processes. They can explain the difference between quality control and quality assurance. They are able to identify the phases of a quality management plan. They understand how to develop and implement a quality program. They can describe how to monitor rework and its related costs. They know how to develop a quality control checklist.

• Type Validation
• Time Hours