Leadership: Roles and Responsibilities

Issued by Northwood Technical College

The learner applies the skills and tools necessary to perform the functions of a frontline leader. The participant will do the following to complete this badge: examine the main components of supervision; describe the role of the supervisor in improving workplace culture; describe positive qualities of an effective leader; identify effective stress management techniques; apply prioritization and time management skills; identify employment laws and the government agencies that provide oversight.

Type Learning
Level Foundational
Time Hours
Cost Paid

Skills

Communication
Employee Retention
Employment Laws
Feedback
Prioritization
Professionalism
Supervisor Responsibilities
Supervisor Roles
Time Management

Earning Criteria

• Pass with 80% • Identify and articulate the roles of the supervisor/manager • Demonstrate time management skills • Discuss legal aspects of management (EEOC, ADA and ADEA) • Explain recruitment and employee retention processes.
1 of 6 portfolio assignments required to earn credit.