- Type Learning
- Level Foundational
- Time Months
- Cost Paid
Microsoft IT Support Specialist Professional Certificate
Prepare for a career in IT support with training from Microsoft. Develop skills in IT support fundamentals, networking, software, hardware, data backup, cybersecurity, and the Microsoft 365 ecosystem. Gain hands-on experience through projects simulating real-world scenarios. Upon completion, you’ll be ready for the MS-900: Microsoft 365 Fundamentals exam and receive a 50% discount voucher. Build a strong foundation in troubleshooting, diagnostics, and generative AI tools for IT support roles.
- Type Learning
- Level Foundational
- Time Months
- Cost Paid
Skills
- Cloud Computing Security
- Computer Architecture
- Computer Hardware
- Computer Network Infrastructure
- Computer Software
- Cybersecurity
- Data Back-Up and Recovery
- Data Management
- Diagnostics
- Digital Platform Security
- Endpoint Security
- Hardware Configuration
- Integrating Automation Tools
- IT Security
- Microsoft 365
- Multi-Factor Authentication
- Networking Monitoring
- Network Security
- Operating Systems
- Password Management
- Privacy Settings
- Security Mitigation
- Software Set-Up
- System Maintenance
- Troubleshooting
- Virtual Private Network (VPN)