OpenText Knowledge - Power Skills - GTS Academy
Issued by
OpenText
This badge is awarded to Global Technical Support team members who complete the P.O.W.E.R Skills learn path. It is suitable for Engineers who join Global Technical Support, including Off-Cloud Product Support, Cloud or Managed Services, Professional Services or Engineering. Earners have learned about the concept of P.O.W.E.R skills. These are the skills that ensure Technical Support Specialists communicate effectively with customers and provide them with an exceptional customer experience.
Skills
Earning Criteria
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Complete the P.O.W.E.R Skills learn path.