OpenText Skills - eDOCS Database SME - Technical Support Expert
Issued by
OpenText
Badge earners possess a commanding understanding of foundational commands in Structured Query Language (SQL), with a focus on both default and custom tables. They exhibit exceptional proficiency with SQL Select, Update, Insert, Alter, and Create Relational Database clauses. This includes effectively working with Microsoft SQL and Oracle Database platforms and understanding database maintenance (maintenance plans, creation/rebuilding of indices, and proper Primary and Foreign Key Structures).
Skills
Earning Criteria
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OpenText product certification achieved
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Supported product for 3+ years in a customer-facing capacity
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Maintained an average Customer Satisfaction score of 95%
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Endorsement from Manager and Senior Management
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Demonstrates the ability to share knowledge