OpenText Skills - Vendor Invoice Management SME - Technical Support Expert

OpenText Skills - Vendor Invoice Management SME - Technical Support Expert

Issued by OpenText

Badge earners demonstrate that they have completed the VIM Installation and Configuration learning path. They now have understanding on how to install, configure, and debug the application. Expertise includes installation, configuration, and functional understanding. They will have experience with technical concepts such as Process Orders, Invoices, Credit notes, and end-to-end processing from receipt to posting

Skills

Earning Criteria

  • OpenText product certification achieved.
  • 2+ years experience with supporting IC4S application.
  • Maintained an average Customer Satisfaction score of 95%.
  • Endorsement from Manager and Senior Management.
  • Demonstrates the ability to share knowledge.