Anticipate and Resolve Conflict
  • Type Validation
  • Level Intermediate
  • Time Hours
  • Cost Paid
Additional Details

Anticipate and Resolve Conflict

Issued by Pearson Skills Accelerator

Anticipate and resolve challenging conversations and negotiations in your business. Make sure that you’re confident and in control during conflicts to increase the chances of reaching a successful outcome for everyone involved. Ensure that the people you’re engaging with have a good experience during difficult conversations and negotiations, leading to win-win outcomes and strong ongoing relationships.

  • Type Validation
  • Level Intermediate
  • Time Hours
  • Cost Paid
Additional Details

Skills

  • Collaboration
  • Communication
  • Critical Thinking
  • Emotional Intelligence
  • Self-Awareness

Earning Criteria

  • Identify a task or project to anticipate and resolve conflict in your business
  • Submit a comprehensive project plan and attend a review call with a Project Advisor
  • Complete the planned task or project and attend a call to review your work with an assigned Project Advisor
  • Reflect on the outcomes and experience to showcase your skills development