Level 3 Information Communication Technician (Support)
Earners of this badge have demonstrated competence as an Information Communication Technician (Support) based on the occupational standard published by IFATE. This includes applied knowledge of fault diagnostics, access and encryption requirements, disaster recovery and network infrastructure . Skills and behaviours demonstrated include interpretation of customer requirements, prioritisation, preparing technical documentation, scripting, professionalism and self-management.
- Type Validation
Skills
Earning Criteria
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Successfully met the requirements of the Information Communication Technician (Support) End-point Assessment delivered by Pearson as a registered EPAO. The End-point Assessment consists of a Professional Discussion underpinned by a portfolio and a Project Report with questioning.
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Completed a minimum of 18 months learning and development to meet the knowledge, skills and behaviours in the Information Communication Technician (Support) occupational standard.
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Achieved English and Mathematics at Level 2.
Standards
Information Communications Technicians make their contribution through the application of infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems.