- Type Certification
- Level Intermediate
- Time Hours
- Cost Free
Pendo Practicum: Analytics
Issued by
Pendo
Earning the badge for this Pendo Practicum module certifies that you are able to leverage Pendo data to better understand customer behavior. You earn this badge by demonstrating Pendo product knowledge by participating in three standard activities. A long-form install review, homework assignments assessed by the instructor and a follow up Question and Answer session.
- Type Certification
- Level Intermediate
- Time Hours
- Cost Free
Earning Criteria
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Demonstrate how to segment your users in Pendo using segmentation, and show understanding of the ways that segmentation can be utilized in the Pendo UI.
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Demonstrate how to create data table reports about your visitors and accounts, as well as the various ways to visualize your customer data in Pendo (dashboards, visitor & account views, data explorer).
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Demonstrate an understanding of core events in Pendo and how they can be used to gain better understanding of critical features.
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Demonstrate how to set and track usage goals in Pendo.
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Demonstrate how to use Pendo's behavioral analytics tools like Paths, Funnels, and Retention.
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Demonstrate an understanding of when to utilize track events and how they can be deployed.