Pendo Practicum: Guides

Issued by Pendo

Earning the badge for this Pendo Practicum module certifies that you are able to create, customize and manage Guides in Pendo. You earn this badge by demonstrating Pendo product knowledge by participating in three standard activities. A long-form install review, homework assignments assessed by the instructor and a follow up Question and Answer session.

Type Certification
Level Intermediate
Time Hours
Cost Free

Skills

Earning Criteria

Demonstrate how to create and manage guides in Pendo, including the management of different guide layouts, activation types, and themes.
Demonstrate understanding of building blocks, customizations, and button actions within guides.
Demonstrate knowledge of guide scheduling, segmentation, and targeting.
Demonstrate best practices around guide testing and management.
Demonstrate knowledge of the NPS system and how to run an NPS survey within Pendo guides.
Demonstrate understanding of what custom code blocks are and how to use them within Pendo guides.