ITIL 4 ® LEADER Digital and IT Strategy
Issued by
PeopleCert
ITIL 4® Leader Digital and IT Strategy demonstrates the individual has the practical understanding and application of crafting a digital vision and strategy, shaping and integrating IT and business strategies aligned with the wider organisational goals to enable success of the business. They develop cross-functional digital strategy, elevate discussions to strategic levels, drive operational excellence, analyse and respond effectively to VUCA factors.
Skills
- Adaptability
- Agile Ways Of Working
- Business Case Development
- Business Change Management
- Business Plan Development
- Collaboration And Teamwork
- Communication
- Creation and Implementation of Target Operating Models
- Creativity
- Customer Service Management
- Data Management
- DevOps Methodology Knowledge
- Digital Design (including UX and UI)
- Digital Technology Architecture
- Driving Company Culture Change
- Education and Training Provision
- Emerging Technology Monitoring
- Emotional and Social Intelligence
- Enterprise Architecture
- Financial Management
- Information Analysis
- Information Security Management
- Information Security Strategy Development
- Information Systems Governance
- Innovation
- Knowledge Management
- Leadership Development
- Negotiation
- Planning And Organisation
- Problem Solving
- Product Development
- Product Management
- Project, Programme and Portfolio Management
- Risk Management
- Robotics and Automation Engineering
- Service Delivery and Management
- Software Development And Management
- Stakeholder Management
- Strategic Planning
- Supplier Management
- Sustainable Management
- Systems Development and Management
- Systems Engineering
- UX Design, Experience and Support
Earning Criteria
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The individual has passed the ITIL 4 ® LEADER Digital and IT Strategy exam.