ITIL4 Foundations - Training Program
Issued by
Altitude Career Skills Institute
Earners of this badge have completed the virtual ITIL4 Foundations Training Program at Project Altitude Career Skills Institute in association with 1WorldTraining, ATO of Axelos Limited. This course introduced candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their organization with ITIL 4 guidance.
- Type Learning
- Level Foundational
- Time Weeks
- Cost Paid
Earning Criteria
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Demonstrate understanding of the following concepts: Understand the key concepts of technology service management. Understand how the ITIL guiding principles can help an organization adopt and adapt service management. Understand the four dimensions of technology service management. Understand the purpose and components of the ITIL service value system. Understand the activities of the service value chain, and how they interconnect. Know the purpose and key terms of 15 ITIL practices.
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Complete the virtual ITIL4 Foundations Training Program at Project Altitude Career Skills Institute in association with 1WorldTraining, ATO of Axelos Limited.