Partner Service Specialization Program Customer Success Specialist

Issued by Pure Storage Certification

Customer Success Specialists (CSS) who have successfully completed the assigned training and assessment. These specialists partner with sales to understand what motivates customers, build stronger value proposition, and develop strategies to help customers achieve their goals.

Type Validation
Level Foundational
Time Weeks
Cost Free

Skills

Customer Adoption
Customer Lifecycle Journey
Customer Onboarding
Customer Success
Customer Success Management
EG1
Evergreen™
Evergreen//One
Pure1®
Value Propositions

Earning Criteria

The Pure Customer Success for Partners course is your gateway to becoming a Customer Success Delivery Partner (CSDP) and mastering Evergreen//One™ Customer Success delivery across the Evergreen//One service lifecycle. This course equips you with the knowledge and skills needed to provide your customers with a positive experience delivering the Customer Success elements of the service.