Core Operational Excellence
Issued by
Quality Business Services
The recipient is a results-oriented, strategic & critical thinker who uses collaboration & systems thinking to manage risk. They achieve results by quantifying & managing team demand, capacity & capability. They apply a structured improvement approach with data-based decisions & value stream analysis. They continually study & adjust performance drivers to deliver for customers, & grow organisational learning. They empower their team to sustainably improve business outcomes. University recognised
- Type Certification
- Level Advanced
- Time Months
- Cost Paid
Skills
- Analytical Skills
- Business Acumen
- Capability Development
- Coaching
- Collaboration
- Continuous Improvement Process
- Critical Thinking
- Customer Centric
- Data-Driven Decision-Making
- Demand Management
- Operational Excellence
- Operations Management
- Organizational Learning
- Problem Solving
- Results Focused
- Risk Management
- Strategic Planning
- Systems Thinking
- Value Stream Analysis
Earning Criteria
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Complete 6 workshops of interactive, collaborative, real-time learning over 9-12 months. These are a total of 6.5 days. In between each workshop, there is applied learning and coaching - using the 70/20/10 approach to learning.
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Complete six portfolios of applied workplace learning to a minimum standard, as assessed by a subject matter expert and qualified assessor. Each portfolio has a different focus yet they are integrated, requiring synthesis and reflection. The portfolios take approximately 120 hours in total.
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Adapt and learn from feedback and extensive, authentic engagement with manager, team and stakeholders.