Solution Skills - Customer Experience Foundation

Issued by SAP

This badge validates that the earner has successfully completed the internal Customer Experience training to understand customer’s unique needs and challenges. Enabling them to guide solution selection, optimizing usage, and identifying expansion and innovation opportunities to strengthen the partnership and maximize value for both the customer and SAP. PLEASE NOTE: this badge is only for SAP employees!

Type Validation
Time Hours

Skills

Customer Relationship Management
CX Commerce
CX Customer Data Solutions
CX Customer Engagement
CX Sales and Service

Earning Criteria

Complete solution learning journey.
Successfully pass assessments.
The earner is a SAP employee.