- Type Experience
- Level Foundational
- Time Hours
- Cost Free
Customer Focus
Issued by
Siemens UK
Earners of this badge have developed their understanding of customer focus through completing the Siemens work experience programme. They are able to take a proactive approach to understanding internal and external customer needs by making relevant connections and partnerships.
- Type Experience
- Level Foundational
- Time Hours
- Cost Free
Skills
Earning Criteria
-
Reflect on customer experiences and describe an example of good customer service using the STAR (Situation, Task, Action, Result) approach.