Disability Awareness for Tourism Professionals
Issued by
St. Cloud State University
Explore the world of tourism with an inclusive lens towards disability awareness. Discover how to craft itineraries, tours, and experiences that are enriching, enjoyable, and accessible to all.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Skills
- Advocacy
- Customer Service
- Disability Adaptation
- Diversity And Inclusion
- Tourism
Earning Criteria
-
Participants will be able to identify and explain: disability diversity concepts (types and terminology); historical and contemporary perspectives of disability models; legal and ethical frameworks surrounding disabilities in the tourism industry; accessibility and accommodations models to promote inclusive tourism experiences; language that respects and includes all individuals; customer service standards that commit to effective communication and inclusive practices.
Standards
Learners are encouraged to explore additional offerings within the Access to All catalog to further enhance their understanding and awareness of inclusion and accessibility practices in the hospitality and tourism industry.