Learning to Lead for Nurse Manager Succession

Learning to Lead for Nurse Manager Succession

Issued by Upstate Medical University

This microcredential provides the new supervisor/manager with the skills to lead with confidence, understand the dynamics of managing a group of people toward goals, and increase their capabilities to address difficult and challenging dilemmas along the way. This essential content will better prepare supervisors/managers for their new roles and help avoid many of the common problems typically encountered. Each participant will also be matched with a mentor to review their goals and development.

Skills

Earning Criteria

  • LEARNING OUTCOMES: Understand the structure of Upstate Medical University and the many roles and impact everyone has at Upstate. ASSESSMENT METHODS: Synchronous learning with panel of University Leaders, discussion, Q&A, reflection.
  • LEARNING OUTCOMES: Understanding the fundamentals of supervisory success. ASSESSMENT METHODS: Synchronous learning with participation in discussion, development of action plan with follow up to assess implementation.
  • LEARNING OUTCOMES: Learning of group development theory and able to properly incorporate and facilitate team building activities accordingly. ASSESSMENT METHODS: Synchronous learning with discussion and activities, assessment of where one’s group is currently; development of action plan to advance group to higher stages of performance; follow-up 3 weeks later to determine success and next steps.
  • LEARNING OUTCOMES: The importance of engagement, recognition and valuing team members. ASSESSMENT METHODS: Synchronous learning with discussion, development of an action plan and follow up to assess implementation.
  • Knowledge and awareness of HR processes related to hiring, performance management, coaching for improvement, and how and when to properly use counseling and formal discipline procedures. ASSESSMENT METHODS: Asynchronous learning with multi-part Blackboard class followed by a synchronous discussion and question/answer session with subject matter experts.
  • LEARNING OUTCOMES: Understanding the basics of Upstate finance administration, including funding sources, budgeting, purchasing, resource allocation and proper fiscal oversight of respective area(s). ASSESSMENT METHODS: Synchronous learning of finance administration overview with budgeting and activities/follow-up as relevant for area(s) of responsibility.
  • LEARNING OUTCOMES: Awareness of Emotional Intelligence skills. ASSESSMENT METHODS: TalentSmartEQ™ online self-assessment followed by conversation of results; group discussion.
  • LEARNING OUTCOMES: How to communicate assertively and with confidence. ASSESSMENT METHODS: Synchronous learning with structured exercises to increase self-awareness, clarity and recognition, interactive role plays, debrief and processing feedback; Follow-up 3 weeks later.
  • LEARNING OUTCOMES: Develop conflict resolution and mediation skills to support others in their conflict resolution. ASSESSMENT METHODS: Synchronous learning and skills practice of ©Mediation Training Institute at Eckerd College self and third-party mediation techniques.
  • LEARNING OUTCOMES: Understand and appreciate the differences of Diversity, Equity and Inclusion to build an inclusive work environment. ASSESSMENT METHODS: Synchronous learning with discussion to heighten awareness of issues related to diversity, equity and inclusion.
  • LEARNING OUTCOMES: How to effectively lead Nurses within a Magnet Organization. ASSESSMENT METHODS: Synchronous learning of the Magnet Model and components, Nursing Sensitive Quality Indicators, Patient Experience & Nursing Experience inclusive of Well-being.
  • LEARNING OUTCOMES: Financial Operations for Nursing Leaders. ASSESSMENT METHODS: Synchronous learning of Nursing budget processes, Nursing Staffing Plans, Capital planning and the Position Control Committee.
  • LEARNING OUTCOMES: Developing expertise, resilience, and wellbeing within the Nursing leadership role through discussion with Nursing Executive leaders. ASSESSMENT METHODS: Synchronous learning with discussion with Executive Nursing Directors to learn key skills and techniques to master challenges, gain resilience, expertise and wellbeing in the Nursing leadership role