- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
CPD Professional Communication Skills
Issued by
TechKnowledgey®
Combining three of TechKnowledgey's best selling courses - Assertiveness @ Work, Presenting for Results and Document Wrtiting Essentials - this course has been designed to help participants understand their default communication modes and encourages them to adopt an assertive outlook on their contexts, and provides many opportunities to develop their assertive professional communication skills (verbal and written) through role-plays and scenario-based activities.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Skills
- Ability To Build And Develop Professional Relationships
- Active Listening Skills for Professionals
- Assertive Communication
- Assertiveness
- Building Positive Culture
- Communication And Presentation Skills
- Communications
- Demonstrate Positive Communication Skills
- Effective Professional Communication Skills
- Influencing Skills
- Presentation And Report Writing Skills
- Presenting
- Written Communication
Earning Criteria
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The student has attended the training required for this short course programme.
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The student has completed the in-class and / or online assessments for this short course programme.
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Learning Outcomes: Describe and distinguish the four classic modes of interaction; Explain the beneficial uses (and the misuses) of the modes; Understand their preferred mode; Recognise the particular benefits of assertiveness; Explain how an individual’s outlook will influence their ability to engage assertively; and Structure and express their assertiveness for maximum effect.
Standards
CPD points awarded for this short course = 8. The calculation applied is a 1:1 ratio and based on active course participation as well as the completion of assessments.