- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
IMPACT for Customer Service
Issued by
The Brooks Group
The service experiences your customers have with your staff will ultimately determine if they stay with your company and buy more, or if they decide to take their business elsewhere. IMPACT for Customer Service is a customizable training program designed to give your customer service representatives the skills needed to delight customers, grow customer loyalty, and differentiate your company from the competition with world-class customer service. Training is offered live in-person or virtual.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
-
Six hours of practical, easy-to-implement customer service skills training presented by one of our expert facilitators. Completion of relevant coursework.