Elements of Effective Business Communication

Issued by University of Phoenix

Demonstrated knowledge and skills related to clear, concise, understandable communication, utilizing appropriate tone and body language, active and empathetic listening, and presentations and delivering organizational messaging in line with the SHRM certification requirements.

Type Learning
Level Intermediate
Time Hours

Skills

Active and Empathetic Listening
Clear Concise Understandable Communication
Presentations and Delivering Organizational Messaging
Utilizing Appropriate Tone and Body Language

Earning Criteria

Successful completion of the Elements of Effective Business Communication professional development course with scores of 85% or higher on all skills assessments.