![Technical Support Engineer](https://images.credly.com/images/295dd9db-0f8a-446f-9d71-2e08122c47b7/image.png)
- Type Experience
Technical Support Engineer
Issued by
TraceLink
An official Tracelink Technical Support Engineer is a Tracelink employee who has completed all training included in the IRT to Tier 1 Engineer Advancement Program for Technical Support Engineers. They are knowledgeable about processes, tools, KCS information, compliance solutions, and backend functions. The Badge Holder understands Tracelink Serialization and customer compliance needs and has shown that they are skilled in handling customer production issues and customer communication.
- Type Experience
Skills
Earning Criteria
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A Technical Support Engineer must complete all assigned courses in the Learning Management system and successfully be reviewed by a panel of relevant specialists.