Microsoft Dynamics 365 Customer Engagement Fundamentals
Issued by
Technology and Training Solutions (TTS)
The earner of this badge has undertaken an instructor-led class or online course and assessment that measures their ability to step through and complete real world scenarios using an instance of Microsoft Dynamics 365 Customer Engagement (CRM). The earner has gained an understanding of the practical application of Microsoft Dynamics 365 Customer Engagement (CRM) in an organization, and has gained the following skills mentioned below under the badge 'Skills' section.
- Type Experience
- Level Foundational
- Time Days
- Cost Paid
Skills
- Dynamics 365 Business Central Fundamentals
- Dynamics 365 (CRM)
- Dynamics 365 Customer
- Dynamics 365 Customer Engagement
- Dynamics 365 Customer Service Hub
- Dynamics 365 Customization And Configuration
- Dynamics 365 Field Service Fundamentals
- Dynamics 365 Finance Fundamentals
- Dynamics 365 Marketing Fundamentals
- Dynamics 365 Project Service Fundamentals
- Dynamics 365 Sales
- Dynamics 365 Security
Earning Criteria
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The attendee completed course hands-on labs exercises to demonstrate the skills necessary to obtain this accreditation.