Microsoft Dynamics 365 for Customer Service Competency
Issued by
Technology and Training Solutions (TTS)
The earner of this badge has undertaken an online course and assessment that measures their ability to step through and complete real-world scenarios using an instance of Microsoft Dynamics 365. The earner has gained an understanding of the practical application of Dynamics 365 and its application to developing customer service solutions, and has gained the following skills mentioned below under the badge 'Skills' section.
- Type Experience
- Level Foundational
- Time Days
- Cost Paid
Skills
Earning Criteria
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Completed 'hands-on' lab exercises to test skills in specific real-world scenarios.
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Skills assessment at course completion