Leisure & hospitality host - NLQF level 3 / EQF level 3 / ISCED 3C – Tourism
Issued by
UK Naric
The most important duties of a Leisure & hospitality host are: Acts as central contact person, Entertains guests, Prepares and organises activities, Identifies and deals with complaints, Monitors the progress and quality of activities, Is responsible for the safety of guests, Takes action in case of accidents, incidents and calamities. The Leisure & hospitality may work in holiday parks, hotels and other group accommodations, sport centres or amusement parks
Additional DetailsSkills
Earning Criteria
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This individual has on the job experience welcoming and informing, guests. They have successfully completed the check-in and check-out of guests and have answered to guest complaints.
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This individual has on the job experience of accommodating, entertaining and accompanying guests. They have successfully completed the guidance of guests.
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This individual has on the job experience organising, conducting and evaluating activities for guests. They have successfully completed activities for groups of guests and have reported on that. .
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This individual has on the job experience taking care of the safety of guests. They have successfully completed evacuation exercises