Systems Analysis: Requirements Elicitation and Collaboration - Proficient
  • Type Experience
  • Level Intermediate
  • Time Years

Systems Analysis: Requirements Elicitation and Collaboration - Proficient

Issued by Insurance Solutions

This badge represents a System Analyst's proficiency of their INTERMEDIATE knowledge in the activities associated with requirements elicitation and collaboration with business and technical stakeholders to identify system requirements. Skills include ability to understand difference between current and future state, use of elicitation documentation materials and techniques, facilitation of requirement gathering activities, and keeping stakeholders focused on MVP.

  • Type Experience
  • Level Intermediate
  • Time Years

Skills

  • Active Listening
  • Activity Diagram
  • Brainstorming
  • Collaboration
  • Content Analysis
  • Functional Requirement
  • Influencing Skills
  • Requirements Analysis
  • Requirements Elicitation
  • Scenario Analysis
  • System Requirements
  • Systems Analysis
  • Time Management

Earning Criteria

  • 1) Select appropriate elicitation techniques on own. 2) Prepare supporting materials to convey information and elicit requirements: (Activity Diagrams, Process Flows, Conceptual Diagrams, Use Cases, B2Bs, Requirement Matrixes). (CONTINUED)
  • 3) Prepare stakeholders in advance of elicitation sessions to ensure activities run smoothly and everyone works toward a common goal using methods such as: gaining agreement for required stakeholder commitments, monitoring stakeholder engagement and collaboration, demonstrating collaborative relationships with key stakeholders. 4) Organize activities and manage time efficiently to consistently adhere to commitments and changing priorities. (CONTINUED)
  • 5) Use common elicitation techniques (Brainstorming, Document Analysis, Interviewing, Requirement Gathering Sessions, Scenario Analysis). 6) Control elicitation sessions to elicit information relevant to the change. 7) Adapt verbal and non-verbal communication style to the needs of the situation and the individual. 8) Use active listening and discovery skills to understand “real” issues/needs and build rapport. (CONTINUED)
  • 9) Use facilitation skills to encourage participation from all attendees. 10) Influence others to drive action. 11) Manage and track issues and follow-ups that result from elicitation sessions.
  • Measured by:
  • Articulate the scope of the project as it relates to system requirements.
  • Set up elicitation meeting(s) with no help for 4-8 stakeholders.
  • Utilize more than one of the following elicitation techniques: Brainstorming, Documentation Analysis, Interviewing, Requirement Gathering Sessions, Scenario Analysis
  • Capture system requirements within 1 - 2 iterations.
  • Create supporting requirement materials as needed (Activity Diagrams, Process Flows, Conceptual Diagrams, Use Cases, B2Bs, Requirement Matrixes) with minor help from peers or supervisor.
  • Keep stakeholders focused on MVP items.
  • Can handle multiple projects/features of “medium size” and complexity, eliciting somewhat complex requirements.