Systems Analysis: Requirements Elicitation and Collaboration - Strategic
  • Type Experience
  • Level Advanced
  • Time Years

Systems Analysis: Requirements Elicitation and Collaboration - Strategic

Issued by Insurance Solutions

This badge represents a System Analyst's proficiency of their ADVANCED knowledge in the activities associated with requirements elicitation and collaboration with business and technical stakeholders to identify system requirements. Skills include ability to understand difference between current and future state, use of elicitation documentation materials and techniques, facilitation of requirement gathering activities, and keeping stakeholders focused on MVP.

  • Type Experience
  • Level Advanced
  • Time Years

Skills

  • Activity Diagram
  • Brainstorming
  • Functional Requirement
  • Leadership
  • Planning
  • Requirements Analysis
  • Requirements Elicitation
  • Scenario Analysis
  • Stakeholder Engagement
  • Strategic Planning
  • System Requirements
  • Systems Analysis

Earning Criteria

  • They should be able to: 1) Create elicitation support material templates for others to use. 2) Develop approaches and tactics for developing greater organizational understanding. 3) Consistently prepare for complex elicitation activities. 4) Foster a collaborative approach to encourage feedback, opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization. (CONTINUED)
  • 5) Have been sought for advice, support and training by others on ways to effectively prepare for elicitation. 6) Quickly understand team capabilities and skill/knowledge gaps. 7) Evaluate what worked in previous elicitation activities, what did not, and what could be done differently next time. 8) Anticipate possible delays and proactively ask for assistance in reprioritizing. (CONTINUED)
  • 9) Work with large or multiple teams that span functions, issues, locations, and time zones to coordinate roles, responsibilities and interdependencies of all team member. 10) Support others with complex elicitation activities. 11) Guide others on how to effectively use common elicitation techniques. 12) Lead others in elicitation activities. 13) Consistently uncover emotional drivers of stakeholders and develop messaging accordingly. (CONTINUED)
  • 14) Develop nontraditional ideas for elicitation techniques. 15) Consistently find “common ground” between differing viewpoints. 16) Define strategies and plans for influencing multiple decision makers. 17) Manage and track issues and follow-ups that result from elicitation sessions. 18) Coordinate the resolution of issues.
  • Measured by:
  • Maintains the scope of the project as it relates to system requirements.
  • Hold elicitation meetings with >10 stakeholders.
  • Capture system requirements within 1 - 2 iterations.
  • Utilize more than one of the following elicitation techniques: Brainstorming, Documentation Analysis, Interviewing, Requirement Gathering Session, Scenario Analysis
  • Create supporting requirement materials as needed (Activity Diagrams, Process Flows, Conceptual Diagrams, Use Cases, B2Bs, Requirement Matrixes) with no help from peers or supervisor.
  • Keep stakeholders within MVP items.
  • Provide support to junior SAs with more complex elicitation techniques.
  • Handle multiple complex projects/feature requests at the same time, eliciting complex requirements.