Introduction to Customer Service and Marketing

Issued by University of Houston Cullen College of Engineering - Technology Division

Earning the Introduction to Customer Service and Marketing Certificate through the University of Houston College of Technology Supply Chain & Logistics Technology Program, in collaboration with the Chartered Institute Logistics & Transport provides entry level industry professionals with the basic knowledge required by front line and supervisory staff in the logistics and transport businesses who deal with customers.

Type Certification
Level Foundational
Time Weeks
Cost Paid

Additional Details

Skills

Communication
Customer Relationship Management
Customer Service
Data Usage
Marketing
Market Segmentation

Earning Criteria

Earning the Introduction to Customer Service and Marketing Badge requires the completion of 40 hours of self-paced online learning along with 30 applied assignments and a final exam.