A3 Root Cause Analysis
Issued by
University of New Mexico
The badge earner understands the A3 Root Cause Analysis, a tool for identifying root causes to problems and finding a consensus on how to solve them in the workplace. This includes the 5-step Problem Solving Process - DMAIC (Define, Measure, Analyze, Improve, and Control) and other tools and charts used in root cause identification. Course is 8 hours. 8 CEUs earned.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Skills
- 5-Whys
- A3 Problem Solving
- A3 Problem Solving Techniques
- A3 Template
- Brainstorm Root Causes
- Brainstorm Solutions
- control plan
- Data Collection
- DMAIC
- Fishbone diagram
- Histograms
- Operational Definitions
- Pareto Charts
- Primary Metric
- Problem Solving
- Problem statement
- Root Cause Analysis
- Scatter Plots
- Time Series Charts
Earning Criteria
-
Attended full lecture and participated in numerous practical examples and activities with the class, this included a case study the class teams engaged with, providing direct application of the A3 template.