Mediation 40-Hour Basic Course

Issued by University of New Mexico

The earner of this badge has enhanced understanding and experience with mediation dynamics and can skillfully assist organizations resolve conflicts, foster collaboration, promote workplace safety, and increase productivity in a variety of programs and settings. 4 CEUs

Type Learning
Level Foundational

Skills

Active Listening Skills
Building Empathy
Business Productivity
Collaboration
Conflict Resolution
Effective Professional Communication Skills
Interpersonal Communciation
Mediation
Problem Solving
Workplace Behavior And Safety

Earning Criteria

Earners of the badge successfully completed 40 hours of instruction and study and can recognize and deal with root causes of conflict, understand the stages of mediation, and identify ethical dilemmas.