Having Difficult Conversations

Issued by University of North Dakota

In this workshop, participants will learn that effective working relationships, strong careers, and well-functioning organizations all draw from the same source of power: the ability to talk openly about high-stakes emotional and controversial topics. This workshop is offered in partnership between TTaDA and Conflict Management Services out of the Provost's Office.

Type Learning
Level Foundational
Time Hours
Cost Free

Skills

Challenging Conversations
Conflict Management
Conflict Management Strategies
Dealing With Difficult People (including Conflict Management)

Earning Criteria

Earners have practiced having difficult conversations in the workplace.
Earners have learned how to cope with high-stakes triggers in the workplace.