Customer Service Excellence Certificate
Earners of the Customer Service Excellence Certificate have learned the realities of contemporary customer service, have reviewed the return on investment (ROI) of customer success, discussed how to deal with different customer generations and customer lifestyle questioning.
- Time Days
- Cost Paid
Skills
- 3-Step Technique For Customer Service
- Active Listening Skills
- Analyse Customer Service
- Best Practice Customer Service Techniques
- Communicating Effectively
- Contemporary Customer Service
- Customer Lifestyle Questioning
- Customer Service
- Customer Service Generations
- Customer Service ROI
- Customer Understanding
- Knowing Your Audience
- Memory Skills
Earning Criteria
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Earners of this badge must complete the USF Customer Service Excellence Certificate course.