![IT Student Helpdesk 2](https://images.credly.com/images/7e77e68d-d08d-471c-b241-f3f8b30cf16e/0d6c86a7ce722ab5f3e6de613b1354fa.png)
IT Student Helpdesk 2
Issued by
UW Bothell
The earner of this badge has gone on to acquire an intermediate knowledge of Classroom and Event Support equipment and procedures at UWB IT. The earner is able to identify cables, work with the NCEC mixer, and conduct ePodium trainings. In addition, the earner has a basic knowledge of computing and tech support procedures such as imaging a computer, contacting Dell Chat Support, troubleshooting basics, mapping network drives, and printer troubleshooting.
Skills
Earning Criteria
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Be a student employee of UWB IT.
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Demonstrate enhanced competencies through supervision and observation.
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Co-curricular badges are given to students by an Office or Department, at the University of Washington Bothell, and are not part of student’s official academic transcript.