Verint Cloud Support - Level 1
  • Type Certification
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

Verint Cloud Support - Level 1

Issued by Verint

Verint Global Support is the focal point for all Customer requests related to the use and support of licensed Product. Support cases are assigned to a Product Support Specialist based on the severity level of the issue, customer business impact and the order in which they are received. Partners successfully completing this learning path and assessment will be granted a digital badge for Verint Support Level 1.

  • Type Certification
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

Skills

  • Cloud Technologies
  • Support
  • Verint

Earning Criteria

  • Badge holder has completed the core curriculum for working with Verint Support. The curriculum consists of online classes and videos that allow the partner support professional to work their own pace, pause/resume and revisit topics.