- Type Certification
- Level Advanced
- Time Days
- Cost Free
Verint Desktop Process Analytics - Application Consultant
Issued by
Verint
Verint Desktop and Process Analytics brings a vital piece of data into a Total Quality program. The solution helps you impact quality in the moment and going forward with advanced analytics. For example, simple, call state awareness reminders can help shorten calls and improve customer experience.
- Type Certification
- Level Advanced
- Time Days
- Cost Free
Skills
- Call Center Technology
- Cloud Technologies
- Consulting
- Contact Center Software
- Desktop Process Analytics
- Verint
Earning Criteria
-
Badge holder has completed the comprehensive curriculum for partner services professionals to have a working comprehension of Verint Desktop Process Analytics. The curriculum consists of online classes, and videos that allow the partner services professional to work at their own pace, pause/resume and revisit topics.