Verint Intelligent Virtual Assistant - Application Consultant
  • Type Validation
  • Level Advanced
  • Time Days
  • Cost Free
Additional Details

Verint Intelligent Virtual Assistant - Application Consultant

Issued by Verint

With Verint® Intelligent Virtual Assistant™, you can deliver engaging,conversational interactions across any channel to improve customer engagement and workforce support, boost revenue, and lower costs. This innovative solution uses artificial intelligence (AI) to make self-service as natural and effective as assisted service while delivering meaningful ROI. After completing the online curriculum the partner will have learned to configure Verint IVA and create virtual assistants/bots.

  • Type Validation
  • Level Advanced
  • Time Days
  • Cost Free
Additional Details

Skills

  • Artificial Intelligence
  • Chatbot
  • Conversational AI
  • Digital First
  • Intelligent Virtual Assistant
  • Software
  • Verint

Earning Criteria

  • Badge holder has completed the advanced technical curriculum for partner application consultants to Verint IVA and passed an assessment with at least 80% success. The curriculum consists of online classes and videos that allow the partner professional to work their own pace, pause/resume and revisit topics.