Verint Interaction Quality - Sales
  • Type Validation
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

Verint Interaction Quality - Sales

Issued by Verint

Verint® Interaction Quality™ measures the customers’ perception of quality through post-call and post-interaction surveys and feeds the data seamlessly into Verint’s Quality Management workflows. After completing the online curriculum the partner will have learned the overall function and value and typical use cases for Verint Interaction Quality.

  • Type Validation
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

Skills

  • Cloud Sales
  • Cloud Technologies
  • Interaction Quality
  • Sales Principles
  • Software
  • Total Quality Management
  • Verint
  • WFE

Earning Criteria

  • Badge holder has completed the foundational curriculum for introducing partner sales professionals to Verint Interaction Quality and passed an assessment with at least 80% success. The curriculum consists of online classes and videos that allow the partner sales professional to work their own pace, pause/resume and revisit topics.