- Type Certification
- Level Advanced
- Time Days
- Cost Free
Verint Performance Management - Application Consultant
Issued by
Verint
Verint® Performance Management captures and aggregates data across multiple systems while providing a single, standardized framework for efficiently tracking, managing, and improving individual, team, and organizational performance. The solution provides Scorecards, Coaching, and eLearning capabilities that can work together synergistically, helping your organization implement a continuous process for performance management across the areas of the business that impact the customer experience.
- Type Certification
- Level Advanced
- Time Days
- Cost Free
Skills
- Call Center Technology
- Cloud Technologies
- Consulting
- Contact Center Software
- Performance Management
- Verint
Earning Criteria
-
Badge holder has completed the comprehensive curriculum for partner services professionals to have a working comprehension of Verint Performance Management. The curriculum consists of online classes, videos and instructor led training that allow the partner services professional to work their own pace, pause/resume and revisit topics.