Verint Quality Management - Application Consultant
  • Type Certification
  • Level Intermediate
  • Time Hours
  • Cost Free
Additional Details

Verint Quality Management - Application Consultant

Issued by Verint

Verint® Quality Management™ is part of a patent-protected portfolio of cloud solutions that enables the world’s most iconic brands to efficiently connect work, data, and experiences to build enduring customer relationships. Available in the cloud or on premises, it can give your agents the tools they need to provide exceptional service. After completing the online curriculum the partner will have learned the overall function and value and how to configure Verint Quality Management.

  • Type Certification
  • Level Intermediate
  • Time Hours
  • Cost Free
Additional Details

Skills

  • Automated Quality
  • Cloud
  • Cloud Technologies
  • Performance Management
  • Quality Management
  • Software
  • Verint
  • WFE

Earning Criteria

  • Badge holder has completed the comprehensive curriculum for partner services professionals to have a working comprehension of configuring and onboarding customers for Verint Quality Management and passed an assessment. The curriculum consists of online classes and videos that allow the partner services professional to work their own pace, pause/resume and revisit topics.