- Type Certification
- Level Intermediate
- Time Hours
- Cost Free
Verint Quality Management - Presales
Issued by
Verint
Verint® Quality Management™ is part of a patent-protected portfolio of cloud solutions that enables the world’s most iconic brands to efficiently connect work, data, and experiences to build enduring customer relationships. Available in the cloud or on premises, it can give your agents the tools they need to provide exceptional service. After completing the online curriculum the partner will have learned the overall function and value and how to configure Verint Quality Management.
- Type Certification
- Level Intermediate
- Time Hours
- Cost Free
Skills
- Automated Quality
- Cloud Technologies
- Presales
- QM
- Quality Management
- Software
- Verint
- WFE
Earning Criteria
-
Badge holder has completed the foundational curriculum for introducing partner sales professionals to Verint Quality Management and passed an assessment with at least 75% success. The curriculum consists of online classes and videos that allow the partner sales professional to work their own pace, pause/resume and revisit topics.