Verint Text Analytics - Application Consultant
Issued by
Verint
Verint® Text Analytics uses machine learning and artificial intelligence to provide deep insights about your text-based customer interactions. The application can automatically identify topics, relations, and significant trends, as well as the customer sentiment throughout the interactions.
- Type Certification
- Level Advanced
- Time Days
- Cost Free
Skills
- Call Center Technology
- Cloud Technologies
- Consulting
- Contact Center Software
- Text Analytics
- Verint
Earning Criteria
-
Badge holder has completed the comprehensive curriculum for partner services professionals to have a working comprehension of Verint Text Analytics. The curriculum consists of online classes, and videos that allow the partner services professional to work at their own pace, pause/resume and revisit topics.