Verint Workforce Management - Application Consultant
Issued by
Verint
Verint® Workforce Management™ is part of a patent-protected portfolio of cloud solutions that enables the world’s most iconic brands to efficiently connect work, data, and experiences to build enduring customer relationships. It simplifies the complex task of hiring, forecasting, and scheduling, even at scale and with complex scheduling rules. After completing the online curriculum the partner will have learned the overall function and value and typical use cases for Verint Workforce Management.
- Type Certification
- Level Advanced
- Time Weeks
- Cost Free
Skills
- Call Center Technology
- Cloud Technologies
- Consulting
- Contact Center Software
- Verint
- WFM
- Workforce Management
Earning Criteria
-
Badge holder has completed the comprehensive curriculum for partner services professionals to have a working comprehension of Verint Workforce Management. The curriculum consists of online classes, videos and instructor led training that allow the partner services professional to work their own pace, pause/resume and revisit topics.