Participants of this credential acknowledge the results of successful negotiation, gain insight into the appropriate style to be used to match the situation and can establish steps in negotiating resolutions of conflicts of interest. They can effectively prepare for negotiation and listen, ask questions and use silence when negotiating. Participants have an increased awareness of the need to diagnose the other party's goal, secure agreements that last and know effective persuasion strategies.

• Type Learning
• Level Foundational
• Cost Paid