Westpac Digital Fluency

Issued by Westpac Group

This badge acknowledges the successful completion of the Westpac Digital Fluency pathway. Earners can leverage digital tools to enhance services, products, and solutions. They apply digital options innovatively, understand service and experience design principles, foster team collaboration, and employ structured problem-solving for effective solutions.

Type Learning
Level Intermediate
Time Hours
Cost Paid

Skills

Agile
Agility
Continuous Improvement Process (CI, CIP)
Continuous Learning
Customer Focus
Design Thinking
Digital Literacy
Empathy
Experience Design
Experience Design (XD)
Innovation
Problem Solving
Service Design
Technology
Technology Education

Earning Criteria

The pathway combined independent multimedia learning, practical on-the-job activities, expert-led Masterclasses, Q&A sessions, and peer coaching.
Duration: 9.95 hours. Earners are required to complete 80% or greater to be eligible for this badge.
The experience was co-created and delivered with Deloitte and was supported by over 150 Westpac Group Data, Digital and Technology experts.