Zendesk Talk Specialist I
Issued by
Zendesk
A Zendesk Talk Specialist possesses the knowledge and skills necessary to configure workflows, manage queue volume and handle calls and texts effectively. The candidate has hands-on experience configuring Talk network requirements, settings, managing queues, analytics and agents — along with regularly handling calls and texts.
- Type Certification
- Level Foundational
- Time Months
- Cost Paid