Laura Massobrio

Cernusco Sul Naviglio, Lombardia

I have 20 years experience as marketing, strategy, social and digital senior consultant in IBM. I'm IBM Milan Chapter Leader for Design Thinking and Certified Coach. My core competences are: • strategic marketing • omnichannel customer experience management • digital transformation strategy • customer insight • service design • digital marketing & communication • project management Primary focus in retail, fashion, distribution and industrial companies.

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23 badges

Enterprise Design Thinking Practitioner

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IBM Agile Explorer

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IBM Garage Essentials

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IBM Blockchain Essentials

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Enterprise Design Thinking Co-Creator

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IBM Consulting Way Habits - Foundational

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IBM Garage Foundation

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Enterprise Design Thinking - Team Essentials for AI

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IBM watsonx.ai Technical Essentials

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IBM Recognized Speaker/ Presenter

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Retail Industry Jumpstart

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IBM Consultant Profession Certification - Experienced

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IBM Explorer Project Manager

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IBM Volunteers - Bronze

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IBM Volunteers - Gold

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Retail Insights and Solutions (Silver)

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IBM Volunteers - Silver

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Enterprise Design Thinking for Sustainability

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Sustainability Base Camper

Celonis
IBM Volunteer Excellence Award

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Sustainability Foundation: Supply Chain, Finance, and Circularity

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IBM Garage Practitioner

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Enterprise Design Thinking Coach

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