Subprocessor Listing
Version 1.1
Updated July 2023
To support delivery of our Services, Pearson Workforce Services may engage and use data processors with access to certain personally identifiable data of Users (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Pearson undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to or process personally identifiable data. As our business grows and evolves, the Subprocessors we engage may also change. As they do, we will post updates here.
For Credly by Pearson
ENTITY NAME | SUBPROCESSING ACTIVITIES | ENTITY COUNTRY |
Amazon Web Services, Inc. | Web hosting | United States |
Domo, Inc. | Business intelligence | United States |
Egnyte, Inc. | File synchronization and sharing | United States |
Hubspot, Inc. | Email notification services | United States |
Rollbar, Inc. | Error tracking and crash reporting | United States |
SendGrid, Inc. | Email notification services | United States |
TrackJS, LLC | Code error tracking | United States |
Salesforce.com, Inc. | Customer relationship management | United States |
Slack, Inc. | Messaging | United States |
ClientSuccess, Inc. | Account management | United States |
Zendesk, Inc | Customer support ticketing & knowledge base management | United States |
FullStory, Inc. | Product usage tracking | United States |
Workato, Inc. | Product integration services | United States |
Snowflake, Inc. | Data warehousing services | United States |
Splunk | Log filing management | United States |
For Faethm by Pearson
ENTITY NAME | SUBPROCESSING ACTIVITIES | ENTITY COUNTRY |
Amazon Web Services, Inc. | Web hosting | United States |
For Pearson TalentLens
ENTITY NAME | SUBPROCESSING ACTIVITIES | ENTITY COUNTRY |
Getfeedback.Net Ltd |
Customer support |
United Kingdom |
PSI Services LLC |
Platform provider |
Ireland and United States |
Microsoft Azure |
Web hosting |
Ireland |